1. Who We Are

FlyHwak (operated by Adcore East Limited) is an independent travel agency dedicated to making air travel simple, accessible, and transparent. We specialize in flight search, booking facilitation, and personalized travel support for passengers traveling across North America, Latin America, Europe, and worldwide destinations.

Whether you prefer searching for flights online or booking directly over the phone with a bilingual travel agent, FlyHwak provides the tools and personal assistance you need to plan your trips with complete confidence.

2. Our Mission

Our mission is to provide clear, reliable, and accessible travel options backed by exceptional customer service in Spanish and English. We bridge the gap between global airline inventory and travelers seeking transparent pricing, flexible routes, and dedicated support at every stage of their journey.

3. Why Book With FlyHwak?

• Dedicated 24/7 Spanish Customer Support: Our experienced travel agents speak your language and are available around the clock to assist with new reservations, schedule inquiries, and post-booking support.
• Transparent Pricing: We display government taxes, mandatory fees, and agency service charges clearly so you know exactly what you are paying for before completing your purchase.
• Trusted Global Supplier Network: We aggregate competitive fares and room rates from authorized industry consolidators, Global Distribution Systems (GDS), and top travel wholesalers.
• Flexible Booking Options: Book seamlessly online through our automated system or call our toll-free phone line for personalized, agent-assisted flight searches.

4. Independent Intermediary Transparency

FlyHwak operates strictly as an independent travel intermediary. We are not an airline, hotel owner, or direct transportation carrier, and we are not directly owned by or affiliated with any single airline brand.

Our flight and hotel products are aggregated through leading authorized travel technology partners and wholesalers—including Mondee, TravelBoutiqueOnline, Trawex, Downtown Travel, Hotelbeds, and Skybird Travel. All brand names, logos, and trademarks displayed on our website belong to their respective owners and are used solely for identification and comparison purposes.

5. Company Details & Contact Information

For inquiries, customer support, or booking assistance, please contact our team:

• Brand Name: FlyHwak
• Legal Operating Entity: Adcore East Limited
• Registered Office Address: 3806 Central Plaza18 Harbour RoadWan Chai Hong Kong Island Hong Kong
• Toll-Free Phone Support: +1 (800) 837-5032
• Customer Support Email: support@flyhwak.com
• Official Website: https://flyhwak.com/